Privacy statement

We are committed to respecting and protecting your personal data and privacy. The purpose of this Privacy Notice is to explain how and why we process personal data about people who visit and use our website and use our services, who we share it with and what your rights are under the General Data Protection Regulation. This notice is effective from 25 May 2018.

We will keep this Privacy Notice under regular review and may update it from time to time. We would encourage you to visit this page regularly to keep informed about the purposes for which we process your information. 

Who are we?

The Boilerhouse Grantham website is administered by IOM Communications, a wholly owned subsidiary of the The Institute of Materials, Minerals and Mining (IOM3). The registered address is 297 Euston Road, London NW1 3AD. 

IOM3 is a Data Controller in respect of the personal information that we process in connection with our business and services and those of our subsidiaries. In this notice, references to “we” “us” or “our” are references to IOM3.

How do we collect information from you?

Our online contact form is used to collect personal and contact details from you to allow us to respond to you appropriately and helpfully.

What personal data do we process?

We collect and process various categories of personal information depending on how you interact with us. We limit the collection of the information and processing to that necessary for us to achieve one or more legitimate purposes as identified in this notice.

The personal data we collect may include the following:

• Basic personal information, including name
• Contact information including email address, phone number
• Online profile and activity information including Internet Protocol (IP) address, location co-ordinates, website searches and visits.

We do not collect or store any financial data via our website. 

How is this information used and who do we share it with?

We will not sell your details to any third party for their own or any marketing purposes. 

When you visit our website, we use Google Analytics to collect anonymised, standard internet log information and details of behaviour patterns. The website records your IP address and is used only for statistical purposes and to monitor trends in website use.

How long will we keep your data

We will retain your personal details for a maximum period of six months.


We use organisational, administrative, technical and physical security measures to safeguard your personal information and help ensure that it is processed promptly, accurately and completely. We require Service Providers who act as Data Processors on our behalf to safeguard your personal information and only use it for the purposes we specify.

Your rights

Under the General Data Protection Regulation you have the right to access, update, erase, change or correct your personal information.

You can also:

• Withdraw your consent for our use of your information, where our processing is based on your consent
• Restrict and/or object to the use of your personal information

You have the right to request a copy of the information we hold about you. Please use our contact form to make such requests.

Full explanations of your rights are available on the ICO website at

Please note that in some cases, if you do not agree to the way we process your information, it may not be possible for us to continue to provide services to you.

Please contact us if you have any questions about how we use your information. If you are unhappy with how we have handled your information you should let us know so that we can investigate your complaint or you can contact the Information Commissioner’s Office at

Keep us informed

We want to make sure any information we hold on you is up to date, so please advise us if anything needs updating via our contact form.

Contact us

If you have any questions regarding this policy or our data protection practices, you can use our contact form or write to IOM3, 297 Euston Road, London NW1 3AD.


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The following cookies are used on our site:

This cookie is set by the Drupal website content management system to record whether the user has javascript enabled, which powers the front page slideshow and helps other features present information appropriately.

This temporary session cookie is set by the Drupal content management system and is deleted as soon as you close your browser.

__utma, __utmb, __utmc, __utmz - Third-Party: Google Analytics
From Google's own Privacy Centre Page: "Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors." If you wish you can opt out of Google Analytics with Google's own browser add-on.

This cookie is set when you agree to accept cookies on this website so that you don't see the pop-up message requesting cookie consent every time you visit.


This Privacy Notice was last updated on: 27 June 2018